ReelsBook

Travel guide

Thank you for choosing our guide!

You will receive an email with the link to download your guide and email to confirm your purchase
⚠️ If you don't see them, remember to check your spam and the promotion tab

Not received yet?

You can get the guide by clicking on the “Download” button before leaving the page.

Tu vas recevoir 2 e-mails :
- Un e-mail avec le lien pour télécharger ton guide à tout moment
- Un e-mail de confirmation de ton achat

💌 Si tu ne les vois pas, pense à vérifier dans tes spams et l'onglet promotions
Not received yet?

You can keep the email with the download link in order to download the guide each time the guide is updated

We love to hear your feedback! If you have questions, suggestions, or just want to share your experience, write to me on Instagram (@melly_ba). Feedback allows us to continuously improve our guides.

Mélanie & Stephen

Do you have questions?

What are the refund conditions?

We truly want every traveler to be happy with their guide.
But because this is a PDF file that cannot be “returned” or “deleted” after download, we cannot issue a refund without a valid reason. Unfortunately, we’ve seen too many abuses and we need to protect our work and our content 🙏

This is why refunds are only possible in justified situations, clearly defined below.

1. Refund request period

You can request a refund within 7 days after your purchase.

2. Eligibility conditions

A refund is possible if you explain what is missing or causing issues when planning your trip, so we can improve the guide.

What we require:

  • A concrete reason with clear feedback about the specific information you’re missing.

What we do NOT refund:

  • Requests based on missing information about a destination or step that was never included on the sales page.
    (For example: you expected information about Malapascua in the Philippines even though this step does not appear on the map of the sales page.)
  • Requests without justification.
  • Requests based on simply changing your mind.
  • Requests submitted after downloading multiple guides in a row and asking a refund for all of them (clear abuse).
  • Purchases made using major promotional discounts (over 40 percent).
How do I consult the e-book on my smartphone?

All our guides come in PDF format so you can read them easily on your phone, tablet, or computer even without an internet connection.

✅ To make sure everything works smoothly, we recommend:

📱 On iPhone:

  • Open the file, tap “Share” ➝ “Save to Files” or “Books”
  • You’ll be able to read it offline anytime from your device

🤖 On Android:

  • Open the file with Google Drive, Downloads, or a PDF app like Adobe Acrobat Reader
  • If it doesn’t open, try downloading a free PDF app from the Play Store

⚠️ If you try to view the guide directly from an email or browser without downloading it first, it may not display properly.
Please download the file first, then open it from your phone’s storage.

📥 You can access your download link anytime via your order confirmation email. If needed, simply re-download the file from there

I did not receive the email to download the guide?

You will receive an email confirming your purchase, as well as another email with the link to download your guide at any time. If you don't see them, check your spam folder. If they're there, move them to your inbox to make sure you get our next emails.

How do I find the guide on my phone?

In order to access the guide without internet and at any time, we recommend that you download and save it directly on your phone, either in the application Files (iPhone) or Google Drive/Downloads (Android).

How do I get updates?

As soon as a guide is purchased, you get all of its updates for free! They will be sent to you by email to the address provided during your purchase.

💡 tip : Keep this email with the download link carefully so you can access the latest version at any time.